Terms & Conditions

Qalpedu.com is an online tutoring service provider, “that provides a platform where Tutors and Students connect as per their requirement.

1. Upon successful registration as a member of Qalpedu.com or accessing any of the features and services provided on the website - Constitutes to acceptance of all the organizational terms and conditions .

2. Qalpedu.com reserves the ultimate right to update their terms, conditions and notices regarding their business at any time of hour without any prior notice. Hence, it is an individual’s responsibility to periodically review the current version of this agreement.

3. You are not permitted to share any contentoriginated from Qalpedu.com for public access by any means whatsoever without obtaining prior written permission from Qalpedu.com.

4. Qalpedu.com provides a plethora of forums such as blogs, comments, reviews and photographs for its members to express themselves.Qalpedu expects truthfully asserted original contents by its members in order to avoid plagiarism and Qalp owns the copyright of the content provided on the forums.

5. The content on the website is posted by Qalpedu.com followed by its visitors and members.Qalpedu.com focuses to ensure the integrity and the accuracy of the website in terms of the Content and Services provided but it does not guarantee that the information is accurate or comprehensive or recent. Qalpedu.com shall not be held liable for inaccuracy of any data listed on the website or any damage caused by the use of inaccurate data. As perQalpedu.com's policy, we reserve rights to correct any inaccuracy reported within 7 days.

6. The opinions and reviews expressed on the website belong to the users solely. Hence, Qalpedu.com shall not be held liable in any way about the opinions and reviews provided by an individual. The platform allows users to express their honest views about all educators registered on Qalpedu.com to encourage transparency and reliability among our customers.

7. Qalpedu.com is a platform that provides leads to registered tutors as per their needs alongside by ensuring students find the precise tutor that would cater their requirements. The ultimate decision of commencing / discontinuing any classes or courses depends on the Student/Tutor.

8. Upon a Tutors registration, verified tutors will be indicated by ablue tick under their respective profile picture.

9. In the case of offline classes held at a student/tutor’s premises, each party will have to verify the latter’s identity, place and locality. Offline classes conducted at respective houses or any other premises are based on mutual understanding between a student and a tutor where Qalpedu.com has no role. Hence, Qalpedu.com is not responsible for any kind of Mishappening, Sexual assaults, Teasing,Misbehaviour occurred at the tuition premises. Legal proceedings in regards to any such unfortunate mishaps are to be undertaken by the affected party and qalpedu shall not be involved.

10. Qalpedu.com highly recommends female tutors to conduct offline classes post the verification of the pupil’s location and locality in the presence of a family member/ guardian for security and safe purposes.

11. Qalpedu.com at its sole discretion may edit, delete or block access to any content such as Member Posted Content,Profile without notice. We will however make reasonable efforts to inform you of the changes.

12. If you are a visitor on the website and if you update any personal details such as contact number or E-mail ID; Qalpedu.com reserves the right to contact you over Phone calls, SMS or E-mail. If the intention was to attain information regarding tutoring/learning or product/ services provided, Qalpedu team will reach out through one of the above communication modes in order to provide guidance.

13. While accessing the website and initiating any form of communication on either of the forums, you acknowledge NOT TO:

  • Post, publish or transmit any content that is false, misleading, defamatory, harmful, threatening, abusive, harassing, defamatory, invades another's privacy, offensive, promotes racism, hatred or harm against any individual or group or religion or caste, infringes another's rights including any intellectual property rights or copyright or trademark, violates or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liabilities.
  • Upload or post or otherwise offer any content that you do not have a right to be made available, under any law or under contractual or fiduciary relationships.
  • Upload or post or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party. You may, however, post excerpts of copyrighted material so long as they adhere to Fair Use guidelines.
  • Collection of screen names and personal contact details of members for purposes of advertisement, solicitation or spam are strictly prohibited

14. Qalpedu do not permit registration for Home Tuition Agencies & Organizations who are engaged in providing products or services similar to that of Qalpedu.com (or) who is engaged in collection of data from Qalpedu website and sharing/utilizing it for the benefit of the competitors. If there are any such incidents,Qalpedu.com reserves the right to terminate those accounts without any prior notice. Furthermore, Qalpedu also reserves the right to initiate any legal proceedings if any 'Home Tuition Agencies or Organizations' contravenes condition as stated above.

15. It is the customers responsibility to ensure all doubts regarding products, services and membership plans are clarified prior payments as once registered, the amount shall not be refunded under any circumstances.

16. QALPEDU HAS NOT ENTITLED LOCAL AGENTS TO ACCEPT PAYMENTS OR PROVIDE SERVICES ON ITS BEHALF. All Payments and subscription by a student/tutor shall be conductedsolely on the website.

17. In case, any of our customers (Student/ Tutor) does not agree with any of the terms and conditions of Qalpedu.com mentioned above, kindly request not to proceed further with theregistration and you will not be authorized to access Qalpedu.com services.

A. For Qalpedu Premium Tutors: Enquiries attended by tutors directly

  • Qalpedu.com is a platform developed to provide a pathway for students in order to source the apt tutor in accordance to their requirements. However, the decision to commence tuitions is solely upon the mutual understanding between the Student and the Tutor - There will not be any bond,contract or involvement from qalpedu.com in this arrangement
  • In the case of offline classes held at a student/tutor’s premises, each party will have to verify the latter’s identity, place and locality. Offline classes conducted at respective houses or any other premises are based on mutual understanding between a student and a tutor where Qalpedu.com has no role. Hence, Qalpedu.com is not responsible for any kind of Mishappening, Sexual assaults, Teasing, Misbehaviour occurred at the tuition premises. Legal proceedings in regards to any such unfortunate mishaps are to be undertaken by the affected party and Qalpedu shall not be involved.
  • Tutor profiles shall go live only post verification of their identity along with supporting documents by Qalpedu. In case of any misleading information, inappropriate/ improper documentations, falsification of identity – The registration will be cancelled
  • Qalpedu offers various plans for Tutors to attain leads. Tutors will have to opt for a suitable plan and accordingly the amount against your selected plan shall be credited into your Qalpedu wallet. Wallet money has unlimited validity.
  • In order to attain the contact details of interested leads, you will be charged as per the selected plan for every enquiry responded (Amount to be deducted from respective wallets). All plan details, validity and status shall be displayed under your respective profiles where you are allowed to manage specific leads to be highlighted using the settings option. However, leads notification is chargeable.
  • Tutors can filter enquiries on the basis of your preference, for instance- Locality, Mode of class, Class and course, Language etc.
  • Post communication with the lead/ student, and the outcomes turns out to be unfavourable – no refunds
  • For any enquiry posted on Qalpedu.com, only 5 tutors are permitted to contact. Enquiries will disappear after 7 days or after 5 tutors has contacted.
  • One Free Demo class are allowed for each student and hence are not chargeable.
  • Qalpedu.com shall not be held responsible for any delays of a tutor’s dues caused by the students’guardian.
  • Leaves and holidays have to be decided mutually and informed prior in the presence of the Guardian representing the student.
  • Qalpedu.com plays a vital role in providing and fulfilling enquiries/leads. However, the tutoring style and schedules will be a tutor’s responsibility. Qalp shall not be responsible for any kind of disputes regarding leaves, payment, clearance of dues, cancellations or absence.

B. For Qalpedu Basic Registered Tutors: Enquiries attended by tutors through Personal assistance of Qalpedu.com representative.

  • Qalpedu.com is a platform developed to provide a pathway for students in order to source the apt tutor in accordance to their requirements. However, the decision to commence tuitions is solely upon the mutual understanding between the Student and the Tutor - There will not be any bond,contract or involvement from qalpedu.com in this arrangement
  • In the case of offline classes held at a student/tutor’s premises, each party will have to verify the latter’s identity, place and locality. Offline classes conducted at respective houses or any other premises are based on mutual understanding between a student and a tutor where Qalpedu.com has no role. Hence, Qalpedu.com is not responsible for any kind of Mishappening, Sexual assaults, Teasing, Misbehaviour occurred at the tuition premises. Legal proceedings in regards to any such unfortunate mishaps are to be undertaken by the affected party and qalpedu shall not be involved.
  • Qalpedu.com highly recommends female tutors to conduct offline classes post the verification of the pupil’s location and locality in the presence of a family member/ guardian for security and safe purposes.
  • Tutors who have registered via basic pay & verified shall get opportunities to attend enquiries through personal assistance of qalpedu.com
  • Qalpedu.comshall deduct 50% of a tutor's first month salary against service charge for our services provided. This amount (50% of your first salary) will be paid by the student through the qalpedu website directly post 15 days since the commencement of the classes for the first month. Moving forward, the months after, the entire salary can be directly paid to the tutor.
  • QALPEDU HAS NOT ENTITLED LOCAL AGENTS TO ACCEPT PAYMENTS OR PROVIDE SERVICES ON ITS BEHALF.All Payments and subscription by a student/tutor shall be conducted solely on the website.
  • Leaves and holidays have to be decided mutually and informed prior in the presence of the Guardian representing the student.
  • Qalpedu.com shall not be held responsible for any delays of a tutor’s dues caused by the students’ guardian.
  • Qalpedu.com plays a vital role in providing and fulfilling enquiries/leads. However, the tutoring style and schedules will be a tutor’s responsibility. Qalp shall not be responsible for any kind of disputes regarding leaves, payment, clearance of dues, cancellations or absence.

C. Terms of suspension from the Qalpedu Assured membership:

  • Qalpedu reserves the right to suspend a membership for a period which may last for a few days, months or even permanently, at the sole discretion of management at Qalpedu.com, if the member is found to be indulging in any of the following activities:
  • In case of personal assisted enquiries by qalpedu.com, if any tutor is found bypassing the tuition T&C’s without the knowledge of administration.
  • If the data or documents submitted in the profile are not validated.
  • Complaints received by students/ guardians or bad reviews by users on website.
  • Unethical behaviour and foul languages used against customers/ Qalpedu.com representatives.
  • Unclear clear and outdated photographs on profile.
  • Falsification of identity or supporting documents

D. For Basic registered Students:Tutors assigned through personal assistance of Qalpedureprestative:

  • Qalpedu.com is a platform developed to provide a pathway for students in order to source the apt tutor in accordance to their requirements. However, the decision to commence tuitions is solely upon the mutual understanding between the Student and the Tutor - There will not be any bond,contract or involvement from qalpedu.com in this arrangement
  • In the case of offline classes held at a student/tutor’s premises, each party will have to verify the latter’s identity, place and locality. Offline classes conducted at respective houses or any other premises are based on mutual understanding between a student and a tutor where Qalpedu.com has no role. Hence, Qalpedu.com is not responsible for any kind of Mishappening, Sexual assaults, Teasing, Misbehaviour occurred at the tuition premises. Legal proceedings in regards to any such unfortunate mishaps are to be undertaken by the affected party and qalpedu shall not be involved.
  • Qalpedu.com highly recommends female tutors to conduct offline classes post the verification of the pupil’s location and locality in the presence of a family member/ guardian for security and safe purposes.
  • Qalpedu.com shall deduct 50% of a tutors’ first month salary against service charge for our services provided. This amount (50% of your first salary) will be paid by the student through the qalpedu website directly post 15 days since the commencement of the classes for the first month. Moving forward, the months after, the entire salary can be directly paid to the tutor.
  • One Free Demo class are allowed for each student and hence are not chargeable.
  • Leaves and holidays have to be decided mutually and informed prior in the presence of the Guardian representing the student.
  • Qalpedu.com plays a vital role in providing and fulfilling enquiries/leads. However, the tutoring style and schedules will be a tutor’s responsibility. Qalpedu.com shall not be responsible for any kind of disputes regarding leaves, payment, clearance of dues, cancellations or absence.
  • QALPEDU HAS NOT ENTITLED LOCAL AGENTS TO ACCEPT PAYMENTS OR PROVIDE SERVICES ON ITS BEHALF.All Payments and subscription by a student/tutor shall be conducted solely on the website.

E. For Premium registered students:Direct contact with tutor

  • Qalpedu.com is a platform developed to provide a pathway for students in order to source the apt tutor in accordance to their requirements. However, the decision to commence tuitions is solely upon the mutual understanding between the Student and the Tutor - There will not be any bond,contract or involvement from qalpedu.com in this arrangement
  • Qalpedu.com offers various plans for Students to attain the contact details of prospective Tutors. Students will have to opt for a suitable plan and accordingly the amount against your selected plan shall be credited into your Qalpedu.comwallet. Wallet money has unlimited validity.
  • In order to attain the contact details of interested Tutors, you will be charged as per the selected plan for every Tutor detail requested (Amount to be deducted from respective wallets). All plan details, validity and status shall be displayed under your respective profiles.
  • Students can filter Tutors on the basis of your preference, for instance –Subject, Locality, Mode of class, Class and course, Language etc.
  • Kindly request all students to opt for assured tutors indicated by a blue tick under their respective profile picture.
  • In the case of offline classes held at a student/tutor’s premises, each party will have to verify the latter’s identity, place and locality. Offline classes conducted at respective houses or any other premises are based on mutual understanding between a student and a tutor where Qalpedu.com has no role. Hence, Qalpedu.com is not responsible for any kind of Mishappening, Sexual assaults, Teasing, Misbehaviour occurred at the tuition premises. Legal proceedings in regards to any such unfortunate mishaps are to be undertaken by the affected party and qalpedu shall not be involved.
  • For first time members, upon registration you shall attain the contact details of three tutors for FREE.
  • Qalpedu.com plays a vital role in providing and fulfilling enquiries/leads. However, the tutoring style and schedules will be a tutor’s responsibility. Qalp shall not be responsible for any kind of disputes regarding leaves, payment, clearance of dues, cancellations or absence.
  • One Free Demo class are allowed for each student and hence are not chargeable.
  • CANCELLATION & REFUND POLICY:

    Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before taking the services.

    In case of dissatisfaction from our services, clients have the liberty to cancel their services and request a refund from us. Our Policy for the cancellation and refund will be as follows:

    *CANCELLATION POLICY*

    Customer satisfaction is our main priority. If we fail to provide services from our end, but the customer has paid for the service then customer will be liable to mention the same to us. If the customer changes its mind for the services taken, we will not be liable to cancel the service.

    *REFUND POLICY*

    We refund to those cancellation only who has completed six month of tenure of subscription, still not satisfied with our services, not got any matching leads or requirements and not a single wallet balance used during this tenure.

    Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service still after 6 month of subscription of plan taken, a cancellation fee of 20% + earned fee + fee paid to government or any third party would be applicable.Refund will be processed within next 15 working days.

    We will refund the money only in case we fail to provide service to our customers from our end.Refund will be applicable on the balance reflecting in Wallet. Applicant need to apply for the same via email at support@qalpedu.com

    Refund will be provided to the user, considering the deductions of money earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable. So basically, all the processing fees, payment gateway charges, admin fees, and cost of resources for the work done, will be deducted. In short, further, we can’t refund any money which is paid to government bodies, such as filing fees or taxes, or to other third parties with a role in processing your order.